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Terms and condition


Welcome to LotusV Ltd and team provide services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.

Please read these terms & conditions of sale carefully before placing your order. By placing an order you are accepting these terms & conditions.


Frozen Orders

Frozen orders will need either a freezer box or freezer bag for delivery and ice packs.


To ensure the correct temperature in the frozen package, Frozen orders do need to be taken in and placed in the freezer as soon as the order is delivered. Frozen orders can only be sent to UK mainland addresses on a next day delivery. Please do not change the delivery date or address for frozen items as they are time-sensitive, we cannot accept responsibility for items when the delivery date or address is changed.


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